The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. For some reason, this ticket appears to be ineligible for selling directly through AXS so I'd have to do another site. I only have the option to transfer tickets to another person. Hope you got throughI was on hold with StubHub for almost 3 hours. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Click the Sell Tickets button or the Sell button on the app. The site owner may have set restrictions that prevent you from accessing the site. Let us know what you were doing when this page came up, plus your IP and request ID Ticketmaster terms said no resale for this event, It might change, but you might have to risk either stub hub or PayPal g & s, Thats the only reason why I wanted to try sell through Ticketmaster Im scared of scammers lol. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Click here. The seller is also charged a 7.5% selling fee taken from their listed price. What options do I have. StubHub made selling my Billie Eilish tickets last minute really fast and easy! My brother minutes later bought me a ticket for the floor through Seatgeek. It's all a fan needs, all in one app. Glad we could help :). Check out the link for How to Sell Axs Tickets on StubHub. Watch this video for the complete guide and step-by-step process on how to list and sell those tickets on the AXS . Or is it better to sell on a resale platform like StubHub, etc.? Set your ticket on a flat surface to take a picture of the barcode. I know you transfer it, but since I bought two tickets in the same transaction and I am keeping one for me, will it let me just transfer one of the tickets and not both? 1.) Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Ways to get paid when selling tickets on StubHub. When I view my tickets on AXS and Flash Seats,the tickets are identified as "mobile tickets" , the "Transfer" button is enabled and the "Sell" button is grayed out. How many times can a ticket be transferred? There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. This means reselling a ticket for the original price of $229 actually costs the buyer $279.38. I bought tickets as a gift for somebody, how do I give them these to them if I am not attending the event? I am reluctant to sell my tickets on StubHub if theres even a remote possibility that Ill be unable to transfer the tickets to the buyer. They submitted a request that my tickets be transferred to accessible seats. Cookie Notice USE TICKETS WITH THE APP Select tickets to list, then click continue to enter your price and listing options. I want to sell 2 kcon tickets for 8/11. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available . Sherrell was very clear in her instructions and guidance and very patient with me as I sorted through what I needed to do. Click "Sell" (which will display if they are resale eligible). People Are Buying Tickets Later Is It Time For Shorter On-Sale Windows? Next, our ticket resale tool will give you the details of every ticket so you can select the ones you wish to sell. Alex P. Was so helpful and kind. And there was no way to call/live chat with a human until today when I finally got an email with a live chat link. You will then receive an email from Tixel with a unique link to complete your listing. It might change, but you might have to risk either stub hub or PayPal g & s. Be careful of scammers. June 11, 2022 Posted by: grady county, ga zoning map . Add a valid credit card (we require this to keep users safe) Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. Privacy Policy. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Remove the listing and use the tickets yourself if you can, or give 'em to a friend - click the My Tickets button on your order in My Account to see if there's a Transfer button. Sign in to your account on AXS.com Click on "Your Tickets" and click on an event. Removing direct deposit details. THANK YOU STACY, Hi Janet,Thank you so much! If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Buying Tickets Buying Basics, Resale, Accessible Seats and more. Reply. How do I sell tickets with AXS? Desktop Sign in to your account on AXS.com. Still not sure what I was doing wrongbut a quick chat with a super helpful person named Kyturra fixed the whole thing. Click on "Your Account" and select the "Payments" tab. This means that listing a ticket for resale at the original price of $229 only nets them $211.825, or $29.20 short of what they originally paid (with the web fee). If the recipient has an AXS account, they'll receive the tickets right away. BUY THE PERFECT TICKETS Service was friendly and efficient! Your tickets will only be released to the buyer once we have received the payment. No ETA on my tickets that were purchased back on January 10th and still nothing has arrived. After a couple of short interactions over a 24-hour period, the issue was successfully resolved and the tickets delivered. We know that fans of live entertainment have been looking for a solution to these issues for a long time. Log in to or create a StubHub account. At that tine if the tickets are transferable the grey transfer button will be activated. Hi SmileyInFrswd,Thank you so much! We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. It was my first time using this service and I plan on using it from now on because of my experience. We get it, plans change. Still haven't got tickets. If the ticket is supported in Wallet, like an event ticket or movie ticket, it will automatically be added in your Passes section of Wallet. Replies to negative reviews in < 24 hours. We are dedicated to making the needed changes so in the future you have the best experience. I don't want to have to wait until May to get my money back. 4.) I could not find them in my account or anywhere. Community Log-In Changes May 1st . Can I share screen shots of the tickets with friends? Ok thanks. Here are 8 tips for writing great reviews. My show starts in a couple of hours and I have not been able to transfer. Hi Susannah,Thank you so much! HiChris,Thanks for the review! Reading up on what this means I learned I may transfer the tickets and not sell them because it's not allowed by the venue or promoter. Thanks for the review and enjoy your event! For more information, please see our Thanks for the review and enjoy your event! Set your selling price and select your preferred payment Go to Solution. Here are the steps to sell your tickets on a third-party site: Visit the website of the ticket marketplace you want to use. Stefan is a great addition to our team. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The Ticket may not become transferable until within 24-48 hours before the event; you are responsible for ensuring that the Ticket transfer occurs as soon as the transfer option is available. I hope to get to use them for everything going forward. If you don't know what kind of tickets you have, review Listing tickets on StubHub and different ways to deliver them so you pick the right one. We are changing the way you register and sign-in to the StubHub Community. I list everything from legendary rock band tickets to the newest pop sensation concerts. The concert is tomorrow, I want to make sure the buyer is able to get the ticket in time. I requested a refund last week, and then rep apparently didn't actually enter the request. One thing I learned is after they help you, log out and back in to make the change take place. Upload your ticket to Tixel. Stefan H. was outstanding. ~VP, Contact Center. Privacy Policy. Press J to jump to the feed. Or maybe we have to wait. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. ~VP, Contact Center. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 3.) I finally got someone to answer and they sent me a weblink to upload some screenshots. 01-11-2021 06:36 AM 1 Reply If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Are there any tickets . They then rescheduled the gig again to now October 2021, and are still telling me I cannot have a . These were bought bought early and the tickets are listed as official platinum. Please visit our help page or contact customer support for assistance. My emails went unanswered. Click "Transfer Money" Enter a transfer amount and select a transfer destination. I don't want to have to wait until May to get my money back. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If, for instance, you plan to host an event and plan to sell tickets in the US, you must have a US bank account. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can go on sale at whatever price you like, but to keep things fair for real fans, we cap prices at 10% above face value. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Alex P. is a great addition to our team. ~VP, Contact Center, I chatted with Stacy S. AXS USA regarding an issue seeing the tickets I bought. Been on hold for over 2 hours with StubHub support. That's the only reason why I wanted to try sell through Ticketmaster I'm scared of scammers lol. It's actually very easy to list and sell tickets on Ticketmaster, just takes some patience the first few times you do it. StubHub payment is on hold. ~VP, Contact Center. HiG,Thanks for the review! I have 5 tickets for one of the Backstreet Boys shows scheduled in July. Hi Lennie,Thank you so much! and our She was patient and resolved my problem. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Verification can help ensure real people write reviews about real companies. I was having an incredibly hard time getting my payment to process through the website AND the app, with two different credit cards. If my friend forgets to bring the ticket I transferred to them, can I use my original ticket? Companies can ask for reviews via automatic invitations. We are dedicated to making the needed changes so in the future you have the best experience. While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. Martha J, AXS USD was very helpful. And the way it seems like I'm the only person they are helping at one time. Hi Dana,Thank you so much! HiHeather,Thanks for reaching out to us and providing feedback. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! And after I managed to get to the site, it had repeated errors with payment. I believe the issue occurred due to me setting up my information correct. This is for tool on Feb 5 in New Orleans. 03-12-2017 02:13 PM. 01-12-2022 01:21 PM. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Glad we could help :), Sierra H fixed my issue in 5 min. Greyed out Transfer/Sell buttons on Ticketmaster. I know the option wasnt greyed out before because I remember looking at it when I was considering transferring one of the tickets to a friend that is supposed to be going with us in case we were to go separately. My take-away was that their technical assistance is very competent, but you need to have a little patience. Press J to jump to the feed. The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. You will enter your community username and new password and done! Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? Cody E Thank you again for the exceptional service. Dumb question, and 99% I know the answer, but want to make sure I can deliver if I sell through stubhub. The person who helped me out was fantastic. if you have mail tickets, that could be the reason why. Find out how we combat fake reviews. Chevron-shaped icon used for navigational cues. You will also receive a unique link to share on social media to help get the word out about your spare tickets quickly. axs sell tickets grayed out May 21, 2021; Hello world! Glad we could help :). HiKatherine,Thanks for the review! If you have seats from AXS but can't make it, quickly list the tickets for sale from your account and reach tons of potential buyers. AXS tickets a huge range of events including festivals, gigs, conventions, exhibitions, and sporting events all though the US, the UK and Europe. I would reach out to the sub for the artist to say that I'm selling, so that I know it's going to a fan (at least in theory). While its not solved yet, they said to call back tomorrow. She was able to find and and help reset my account so I could see them. truly amazing how a massive cash cow like stubhub can have such HORRIBLE service. You are posting the ticket for resale via the Tick. Also, does anyone know if the greyed out transfer button ever becomes active closer to the event date? HiMarie,Thanks for reaching out to us and providing feedback. However the rest of my AXS experience has been very negative. Think again. ~VP, Contact Center. Alex P. is a great addition to our team. Or because I paid with a credit card? Press J to jump to the feed. Thats it, once youve selected the price youll get a final confirmation and your ticket listing will go live. I had a technical issue with the delivery of tickets that I couldn't resolve using the online guidance documents so I requested technical assistance. May 6, 2020; Responsive and retina ready May 20, 2015; Amazing revolution slider May 10, 2015; Instagram. AXS UK 449 subscribers Find out more at https://faq.axs.co.uk/ and axs.com Flash Mobile Delivery is a digital ticketing system, with tickets assigned directly to fans attending. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? By offering pricing caps, we can continue to run Tixel as a fair platform for fan-to-fan ticket sales. They can then be sold right up until one hour after doors open, giving both sellers and buyers flexibility in the resale market. The gig has not been cancelled we just chose not to go. I can't get through to anyone from Stub Hub, Ticketmaster or Live Nation. The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. We use dedicated people and clever technology to safeguard our platform. The response was fine but "our app is not wifi friendly"? I realized I have GA tickets for a show on this Sunday. Hi there! Request ID: 7a2a988ba9d144b3. Once youve uploaded the file, you will have the option to select which tickets you want to sell. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Want to list and sell your tickets on AXS? Still good to post for sale and they will transfer when they become. Thanks for the review and enjoy your event! But when I logged into my account (I tried both live nation and Ticketmaster) the option to sell the tickets is greyed out. Your website did not address my issues. How would I go about selling the tickets like many others. Create an account to follow your favorite communities and start taking part in conversations. Since the sell button is greyed (can't resell through ticketmaster), can I transfer to whoever buys on Stubhub? That sounds like a problem you need to fix. We are working hard to provide the best customer experience so your feedback does not go unnoticed. Glad we could help :). Hi Mr. Scott,Thanks for the review! Follow these simple steps to transfer the money to your selected financial institution. other factors may also effect it, like if the event allows resale and if the seats you have qualify for it as well. She should be commended by your company. Tickets can be sold on AXS Official Resale once released into your account (this time can vary between a few days from an event going on sale to closer to the event). Asked for information and helped me find the resolution I needed. You purchased the ticket initially via Ticketmaster 2. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment.AEG operate venues globally, as well as promote events under their AEG Presents banner, meaning these venues and promoted events typically use AXS as their . No haggling, no ghosting, nothing shady. Note that your primary ticket account may show the Ticket as non-transferable or the transfer button may be grayed out in the app. Ticket holders (the "Holder") may not use tickets for advertising, promotion, or any other commercial purpose (including, but not limited to, contests, sweepstakes, and giveaways) without the prior express written consent of the Houston Livestock Show and Rodeo (the "Show"). Frequently Asked Questions and Answers to the Use of Ticketmaster However they havent yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since theres no way Ill be able to attend with the state of the world now. Transfer is used for AXS Mobile ID tickets. Sierra H. is a great addition to our team. I could not retrieve my tickets and Cody E was able to assist me by merging my accounts I was able to get my tickets and now I can attend my concert. Can I share screen shots of the tickets with friends? Although I waited in the queue, once he joined, all was great! Glad we could help :). If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. After the switch, you will enter the email address you use to access the community in order to reset your password. Your website glitched causing me to overpay for a ticket. She needs a new job perhaps in Wuhan, Hi Patrice,Thank you so much! We are working hard to provide the best customer experience so your feedback does not go unnoticed. What Are The Exact On-Sale Times For Each Show? Can I sell my ticket? Glad we could help :). You need to check your account's status. We are dedicated to making the needed changes so in the future you have the best experience. Got a spare ticket you need to sell? Thank you, Alex! Find each show's ticket on-sale times, and links to purchase tickets, including multi-day options, below. Get started now and sell your AXS ticket here. I now want to sell my 4 tickets, but it doesnt look like Ticketmaster is giving me the option to do so. We are changing the way you register and sign-in to the StubHub Community. Huh. I am reluctant to sell my tickets on StubHub if there's even a remote possibility that I'll be unable to transfer the tickets to the buyer. I shouldve reached out much sooner, but I forgot. AXS gig tickets sold before being rescheduled. G o on sale. Updating your payment method on StubHub listing. I finally got someone to answer and they sent me a weblink to upload some screenshots. If available, select the ticket (s) you want to sell and click Continue. For more information, please see our ~VP, Contact Center, My son is battling cancer and I was supposed to bring him to Vegas to watch UFCHowever fell sick on Tuesday and has been hospitalized sinceI was reimbursed my Airbnb room and my plain ticketsAXS was a simple as NO WE CAN T DO ANYTHING FOR YOU..WOW, HiMario,Thanks for reaching out to us and providing feedback. What are reasons for Sell Ticket option being greyed out? Answer (1 of 4): If you are talking about non transferable mobile tickets you have two options: call Ticketmaster fan support and have them placed in will call as alternate pickup or take a screenshot of the barcode and send that to the buyer. 2023 Trustpilot, Inc. All rights reserved. Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This means if you bought a ticket for $100, the max price you can set for your resale ticket is $110. Ok thanks. 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