I tried to reformat it but it just comes back to the same menu , plus it keeps saying format failed if i try to format the disc and delete the recordings . After a few minutes of powering it on, does the Youview box work normally? While waiting for the new disk to arrive I found a Youtube video showing how you can fix stuck hard disk heads by taking the cover off and gently pulling the arm away from the platter. See our connection guide. Find great local deals on second-hand satellite & cable equipment for sale in G327UY Shop hassle-free with Gumtree, your local buying & selling community. From my experience just the same size or bigger, the YouView drive had lots of tiny partitions at the front end but the main one was 850GB (this being a 1TB drive). Poor and old people among those who are less satisfied with the BBC, according to Ofcom, as BBC accused of chasing younger users. If I boot up without pressing any buttons it gets stuck on the loading screen. Instead once you have removed the partitions your computer will not recognise the drive but you view will and success , removing the partitions and not formatting the hdd is the same as a brand new drive, once I found this out took less than 10 mins with the youview apart already. If you have bought a used hdd like I did youview will not set up your new drive, I had to remove partitions in command prompt, but do not reformat for your pc at the end in ex fat32 or Ntfc. YouView is now the OS behind the BT TV, TalkTalk and Plusnet set-top boxes. I have swapped HDMI leads and still does not work. I have spoken to them already about something else. And I shall soon be switching my broadband and landline over to Vodafone Gigafast - Im just waiting for my street to be cabled - so theres no point in renewing my BT contract.I was told by the BT customer service agent that if I wished to cancel my BT TV service I would need to give BT 30 days notice (pretty sure thats wrong!) Ktm Rc16 2021, Thanks for the indepth information. They told me something very similar last week when I cancelled. I read that the beeping probably means the HD has failed. So count me as completely and utterly confused! This is due to the fact that the hard disk is being continuously written to while the box is on and a live channel is selected, even if not specifically recording a programme. Hi, I have just received my first YouView box with recording facility from BT (500gb) and having read your really excellent instructions I cant wait for it to fail so I can fit a larger hard drive just a joke! These drives are also quieter and cooler than standard 2.5 computer drives so should last longer in continuous use. She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. }; Just to add to the above. wfscr.type = 'text/javascript'; Getting Ultra HD What content is available in Ultra HD? The box can connect to your aerial for free digital channels, your broadband for IP TV and other subscription-based programs. Any BT-specific recordings that you have on your hard drive won't replay after your contract ends apparently, but the Freeview recordings will continue as normal. Ah ok, mine wass probably a refurb drive then. 20 minute job and around same for setting up after reset. !function(f,b,e,v,n,t,s){if(f.fbq)return;n=f.fbq=function(){n.callMethod? Video released for Waterpik WP-450 Battery Replacement, Waterpik WP-450 Battery Replacement Guide, Making your Blu-ray Player Multi-Zone or Multi-Region, How to Make your LG DVD/Blu-ray Player Region-Free for DVDs. Followed these instructions to replace what I thought was a damaged hard drve. Ignore the above. Followed direction to eBay to get a Seagate 500gb New replacement hard drive , and was delivered next day (thanks to eBay ). If the signal is weak, then readjust the ariel. Need more help? " /> The 320GB HDD in my neighbours Talktalk DN372T failed. Gently disconnect the plug for cable from the lid where it connects to the main PCB. If you cant get into maintenance mode then perhaps the fault is with the main PCB/circuitry rather than the hard drive Bought the 500gb seagate drive, 30, fitted it, and box was up and running in 10 minutes! Brilliant! A red light should appear on the box, Press and hold the down arrow on your remote until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. The connections are the same so any of the brands are interchangeable. Press and hold the reset button on the right-hand side of the box. They have nothing to do do with the functionality of the actual YouView box itself. Not sure what box model you have? Thanks Again! Place the PCB back in the bottom half of its casing. Remove the bottom of the box leaving the PCB resting inside the lid. YouView Box Hard Drive Replacement. Thanks! We need to access Maintenance Mode from the start up screen. BT's YouView boxes allow you to watch live TV let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW TV. 05-06-2019 Our set-up is quite simple. Well worth checking for blown/burnt components as you suggest. Your box is connected to your TV witha HDMI or Scart cable and that the correct Source/ input is selected on your TV. Anyone have this for a 1TB drive? Will NEVER go back. She also claimed, incredibly, that if I bought a Youview box off the shelf, BT would block access to iplayer etc. Just tried this. var addEvent = function(evt, handler) { The below will appear on the email currently with the title of "About the services you're stopping". Reading through the other comments people have retained their recordings by cloning hard drives, but this is for the same box. Any feedback welcome- thanks. All rights reserved. All rights reserved. HDMI - After this, you're going to want to connect both the audio and video of your TV to your Youview box. Thanks for your very clear easy to follow instructions which helped this 69yo silver surfer fix his box in minutes!! Just to add my thanks for the superbly clear instructions ! It generally starts fine then hits a fault after around 40-45 minutes - at this time look for what might be wrong the BT TV box has lost all apps and has lost the internet connection. img.wp-smiley, We have manydifferent YouView boxes, because they are all slightly different, we have different instructions for them. MANY THANKS!!! The box should function (more or less) as a Freeview Play box. Below is a photo of the original YouView drive which is a 500Gb Western Digital disk from their AV-25 range. In the end, I replaced it with a 240GB Crucial BX500 SSD and now its silent :). Regulator Ofcom has launched a review to examine why the BBC struggles to meet the needs of some audiences. Obviously you will no longer get box updates from BT. Announcements, Guides & Community Updates, Here's where you can . Still functioning Cancelled a couple of months ago. Once the menu is up you might need to do a factory reset with deleting the recordings to reformat the drive if it is not brand new. Due to the 30 day's notice I won't know until 29th December but to be safe I've unplugged the Ethernet from the box until that date has passed. So if you joined us or have renewed your contract on or after this date, youll be charged for not returning equipment to us. I still have the old 1tb drive which Ill just keep handy for a month just in case etc it still spins up and passes Win 10 disk health checks so we will see how long it lasts. first time I have ever done anything like this and I followed this step by step and Im happy to say I am up and running. My PVR has started to boot loop. I am thinking of signing up with BT before midnight tonight. Once you've done a Maintenance Mode reset, you'll need to go through the first time setup again. var evts = 'contextmenu dblclick drag dragend dragenter dragleave dragover dragstart drop keydown keypress keyup mousedown mousemove mouseout mouseover mouseup mousewheel scroll'.split(' '); Quick question, is there any reason you cant use any 2.5 drive? border: none !important; Just fitted ebay hard drive no software reset gone back to its old settings bt waking up then youview loading maintenance setting just flashed on screen just once. Sign in or register to get started. The DN372T boxes are a different generation to the ones in the guide above so will work differently. Thanks for the tips Robin. My box got into the loading loop and beeps several times after switching it on. However, when using the SMART standby option, I noticed the disk span up and back down again about once per minute, which was quite loud. Safe mode worked but would not correct problem. Great article and guide! The drives listed above are all 2.5 drives so they are the correct physical size. You can also buy or rent the latest films and box sets from the BT TV Store. if (window.wfLogHumanRan) { return; } Much better than landfill. It doesn't record, but it's designed to be small and give you a great TV viewing experience. Swapped a failed Seagate drive for a 1TB Western Digital drive. Phone opening hours are: Monday to Friday, 8am to 9pm Saturday, 8am to 8pm Sunday, 9am to 6pm Notification We'll always notify you when your contract ends. Yes you are being misled by BT. So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. Channel Nakoni Alamat Ng Pilipinas, Am I safe in trying the new drive or will I render it useless if the box was somehow bricked by the update? A moderator in the BT Forum has confirmed that the box will still work after cancelling. Put the bottom back on the box loosely and turn the box upright again. (a.addEventListener("DOMContentLoaded",n,!1),e.addEventListener("load",n,!1)):(e.attachEvent("onload",n),a.attachEvent("onreadystatechange",function(){"complete"===a.readyState&&t.readyCallback()})),(n=t.source||{}).concatemoji?c(n.concatemoji):n.wpemoji&&n.twemoji&&(c(n.twemoji),c(n.wpemoji)))}(window,document,window._wpemojiSettings); Was about to empty my bin, where I had dumped my faulty box when I read your blog. After the recent price increases I chose to take advantage of leaving penalty free as my Wife has been complaining to go back to Sky for most of the last 2 years. } else if (window.attachEvent) { It's been confirmed by both BT and by YouView that these threats are entirely unfounded. 10h30. We just replaced ours with a spare Intel SSD and its up and running again. The short machine screw goes in the back panel. " /> Thanks for the installation guide. Its great that you managed to keep the old recordings from your original Youview hard drive. Is it possible to reuse the old hard drive? See the table below for links to buy the different makes and sizes of YouView Hard Drive. If you do not press the power button within 5 seconds the box will boot up normally, Turn the power on using the switch found on the back of yourbox, Press the button on the front of the box, Very quickly press and hold both the channel +/- buttons together for 10-15 seconds, After displaying the start screen, the box should enter maintenance mode, Press and hold both the channel +/- buttons on the front of the box, Press the button on the front of the box once while still holding both the channel +/- buttons together for 10-15 seconds, Press and hold the down button on the top of the box, Turn the power on using the switch found on the back of yourbox. })('//www.centreyasmine.com/?wordfence_lh=1&hid=566A0B49D8C2C1E910203927A76934D5'); Weve reviewed the YouView+ box to give you our take on it, plus some tips and tricks to get the most out of your set-top box. Everything works perfect thanks to your easy to understand instructions. It now appears to be working fine. Unless the drive is an AV grade model it might not last as long as an AV grade drive. YouView TV Ltd 2023. In BT 's case the operator will charge up to 50 for their broadband routers and up to 115 for their YouView TV set-top-boxes, although you can of course simply return them when switching away and avoid the fee entirely. If we can't detect your region, then the app won't be shown. The same applies to YouView boxes and the new BT TV Pro 4K box. Ive just fitted the hard drive recommended in the instructions but cannot get into Maintenance mode. .wocommerce button.button:hover, .woocommerce input.button:hover, .woocommerce #respond input#submit.alt:hover, .woocommerce a.button.alt:hover, My BT TV package was finally cancelled on 18th November and I can happily report that all of the PVR functions and catchup services still continue to work on the YouView box. This ought to be obvious, but enough people at BT have been adamant that they will somehow block the services, that I am concerned. Carefully lift the lid up pivoting at the front of the box, revealing the insides, but dont yank the cable connecting the lid to the PCB! I found them when our box started humming a tune and I wanted to know how to take the thing apart. Weber County Sheriff Jobs, In the end after speaking the with the second CS agent I decided on balance to keep the anytime call package but Im still shocked that a CS agent could mislead a customer so badly. YouView with BT BT offers three main options for TV with YouView, and they're all available as part of a bundle with phone, broadband, and mobile as well. People have best results with a brand new drive but if they buy a refurbished one they might have to use a computer to delete all the partitions from the drive. Everything else will continue to work perfectly. Choose the first option Software Reset and press the right-arrow button to confirm. I then found an old laptop HD and tested it with the SATA to USB cable before fitting it in the DVR. It did allow me to recover some of the old recording from the failed disk. BT Vision+ Pace DiT7431/052B Box. Reading Time: 4 minutes There's nothing worse than encountering BT YouView box problems when you're already comfortable in bed or on your couch while watching your favourite show or movie. Can you get the Enter maintenance mode Y/N prompt on screen, and then press power? Just fitted a new Seagate drive following your instructions and Im back in business again! Thank you so much for these instructions! 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. I hope it still works ok cos I've not long since bought one it's better for entertainment than freesat I think. Now with TALKTALK paying 8 a month for my Phone and Broadband. This orientation of the box might affect the passive cooling of the other components, possibly improving it! background: none !important; t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s)}(window, I also told their staff I had been told it will keep working and got mixed responses, they just don't know and would prefer to get the extra subscription. If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. Up and running now Thanks Find great local deals on second-hand satellite & cable equipment for sale in PA40PW Shop hassle-free with Gumtree, your local buying & selling community. Once the lid was off, my suspicion that the hard disk was responsible was confirmed. Many thanks, very well explained and illustrated! Hi Why YouView; . Check your box has a stable connection to the internet. :Chrome\/26\.0\.1410\.63 Safari\/537\.31|WordfenceTestMonBot)/.test(navigator.userAgent)){ return; } Thanks, Hi img.emoji { The email isegregiously misleading and I suspect deliberately so, in order toobfuscate people rather than enlighten them. Toshibas 1Tb drive is model number MQ01ABD100V. Thanks very much, your procedure worked a treat. The second email is the follow up with the instructions on how you can return it. Great instructions thx, bought a new drive (exact same 1tb WD drive). So clearly explained. None of the Maintenance mode options fixed anything on my failed box. Retrieved box from the bin, opened up and checked harddrive model number, ordered new one on eBay for 33.50 delivered, followed instructions to the letter. After some trial and error work out that the disk needs to have a fat32 format partition for the box to be able to recognise it! I followed your easy to follow instructions & have successfully fitted a new hard drive ! A few black screens as it reboots, but if you are patient it gets there. }; If your box is out of its 2 year guarantee you might be on your own unfortunately, unless you want to get into DIY solder reflow ovens! YouView TV Ltd 2023. Registered in England. That difference is obvious, on a YV box you aren't forced to use that god awful user interface all the time. Is it worth me opening up the box to see if I can spot a lose wire or blown capacitor etc? In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. It'll be connected to my new internet, with another . wfscr.src = url + '&r=' + Math.random(); Had to remove the large heat sick under the PCB to get the old hard-drive to slide out. Instructions for doing this can. Many thanks. I looked at the old HD with a disk utility app, it just shows it as unallocated space. .woocommerce .woocommerce-message::before { color: #22a9f7; } Have followed all the instructions above and only getting a waking up screen on repeat. With recent updates it is likely that the box must be connected to the internet to complete its setup. BT's YouView boxes let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW. The only thing that will cease to work are the BT subscription channels (and any recordings from those channels) and the BT TV app. That is completely untrue. . Saved over 100 on buying a new box. You can now lift out the old hard drive, carefully sliding it away from its connector, and fit the new one which is available new on eBay here. These are audio-visual drives and as you can see from the datasheet here they are very quiet and consume little power. fbq('init', '128412981189068', {}, { If you take some before and after timings let us know if fitting an SSD speeds up the menus and cold-booting! Visit our full contacts page here This will cure the clicking/buzzing/beeping noise fault that stops your YouView box from booting up due to hard drive failure. Not tried the BT Vision option but I wouldn't expect that to work. Had a little difficulty removing the drive due the the sticky pad underneath but, once released, it came out easily. If so why are BT misleading customers into believing that they need to return their YouView box? Apologies if someone has already asked this info. Not tried the BT Vision option but I wouldn't expect that to work. If you are bothered about BT hobbling your box, an idea I think is ludicrous, don't connect it to your router. Many thanks. Could the solder joint have failed spontaneously without any physical interaction? Make sure when reconnecting the cable from the lid to the pcb that you get a loud click to show it has gone right in! With the lid clipped back in place turn the box upside down and fit the 4 long screws. West Sussex How To Become A Commercial Diver In South Africa, Get in touch Need more help? I found the solution is to change the partitioning to MBR rather than GPT. The new hard drive wont be damaged by installing it in the YouView box. Thanks for the guide. If it does then you have the original Humax DTR-T1000. Don't let them bully you into forgoing the full use of your YouView box. She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. One other thing to note, my HDD was held in place by not only the screws but also a very sticky foam pad. YouView is supposed to be a box you can use without a subscription. Went to 101, no picture, then an error popped up (YVM607). Box now perfect. 11 and it clones hdds ssds and NVME ssds too. It was a freebie. They too are AV specification drives (video drives) which are capable of recording at least two separate video streams simultaneously while playing back a third. It has probably always done this but I didnt notice as the stock drive was quieter. Maybe it was something to do with the hard disk not being video grade, or the small size. Catch up/on demand via YouView on Sony relates only to content made available from the BBC, ITV, Channel 4 and Channel 5. Refit the lid loosely and turn the box over. Resetting both your box and your router is likely going to be the easiest and quickest solution to this problem. Easy fix but you have to plug HDD into a pc to change to MBR before you put in youview box. Thanks for the info which was clear and easy to follow and saving me a load of cash. Works fine now. The BT YouView box is basically a Humax box with a bit of extra software for the BT On Demand/BT specific extra channels. I couldnt even get the box as far as the maintenance road which I can with the failed (beeping) old disc, or without a disc in at all. Following your advice I purchased an alternative hard drive off eBay and followed the instructions, which were excellent. }); document.attachEvent('on' + evt, handler); margin: 0 .07em !important; The part number for the 500Gb drive is WD5000LUCT and the drives are still available brand new from eBay here. Its also the consumers responsibility to understand their rights, which is why using these forums helps. Would the solder failure be visible? Turn the box over so it is bottom up and using a knife peel off the warranty sticker shown below: Remove the four screws then turn the box the right way up before removing the lid. Brilliant guide many thanks for publishing. Visit our full contacts page here Would it have helped if Id found a way to reformat the replacement disc first? You may be able to get it working again by going into Maintenance Mode and performing a reset, but it will probably fail again after being in standby for a while. * Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. Ionic Industries 2023. Any suggestions how to keep the recordings before I try that option as a last resort? When you get the Maintenance Mode prompt on screen, press the power button to bring up the maintenance menu. Let us know how the SSD survives. I ended up using MiniTool Partition Wizard, it was straight forward. The box light will turn blue, Turn the power on using the switch found on the back of yourset top box. If in a Freeview Light area, it will still get most of the major channels, but not all. Using Ultra HD See all Set up results Was this helpful? .recentcomments a{display:inline !important;padding:0 !important;margin:0 !important;}. Teslin Fake Id, Thanks again for these instructions, and good luck to anyone else fixing their YouView box . I have a brand new WD 1tb drive waiting.

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