In order to become a maintenance contractor for the Department of Communities, you are encouraged to register with and view the Tenders WA website. Answers to Further Questions - Tenants Union of NSW and Redfern Legal Centre, Answers to Further Questions - National Disability Services, Answers to Further Questions - Family and Community Services, Answers to Further Questions - Mr Ross Smith, Announcement of public hearing - management of NSW public housing maintenance contracts, Macquarie Room, New South Wales Parliament, Macquarie Street, Sydney. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. We appoint contractors to our panel via Austender through our rolling tender program. ThattheCommitteeinquireintoandreportonthemanagementofpublichousingmaintenance contractsinNSW,withparticularreferenceto: a)Thecurrentrepairstatusandphysicalconditionofthepublichousingstockmanagedby HousingNSW; b)Thecostsofmaintenanceofthecurrentpublichousingstock,variationsinexpendituretrendsoverthepreviousfiveyearsandprojectedexpenditureforthe nextfiveyears; c)Thenatureandadministrationofmaintenancecontracts,includingprivatesector arrangements; d)MethodologiesandprocessesforensuringconsistentpublichousingmaintenancestandardsacrossNSW,includingqualityassurance,effectiveness,efficiencyand contractsupervision; e)Statutoryobligationsontenantstotakecareofpropertiesandreportmaintenanceneedsinatimelyfashion; f)Measurestomeetthespecialmaintenancerequirementsofagedanddisabledtenants; The Parliament of New South Wales acknowledges and respects the traditional lands of all Aboriginal people, and pays respects to all Elders past and present. Home building contract for work between $5,000 and $20,000 Suitable for trade work, maintenance and repair work as well as smaller alterations or improvements likely to cost less than $20,000. Dollar value range from $10,000 - $500,000 Prepared and assisted in negotiation of Non-Disclosure Agreements, memorandum of . It is your responsibility as a tenant is to report any relevant repairs to your housing provider as soon as possible. You will need to give as many details as possible about the problem that needs repairing when you call. St. Mary's Cathedral in Sydney was granted an exemption from the NSW government's 100-person cap on religious services to hold a larger ordination mass on September 19. For enquiries about the contract, please call 02 9273 3643 or email wholeofgovernmentmaintenance@pwa.nsw.gov.au. agencies), or pursuant to Section 104(b) of the Native American Housing Assistance and Self -determination Act of 1996, as amended, ( Indian housing agencies). Phone: 1800 422 322. An emergency repair is defined in the Residential Tenancy Act as a: The Residential Tenancy Act does not describe non-emergency repairs and does not provide any guidelines as to when they should be completed. We acknowledge the Gadigal people as the traditional custodians of the land on which the Parliament of New South Wales stands. 3202 0 obj <> endobj Were committed to maintaining our properties, with most of the maintenance work being undertaken by local tradespersons and local disability providers, as well as Aboriginal-owned businesses, who play an important role in the delivery of property maintenance and garden services. xZKoH( lIcd2,dC1T2[_$&]]|o?tjU/~SvJ\y-??vV",|Ia'BFikM&P&s_?|Yy"M*xzHzG-.tlJ,.d4=jiUpHEfWS-.?. Family & Community Services on facebook opens in new window, Family & Community Services on twitter opens in new window, Family & Community Services on youtube opens in new window, Family & Community Services on linkedin opens in new window, Repairs, modifications and maintenance to a property, Centralised Gas Hot Water System Reimbursement Scheme, Modifications for people with disabilities or the elderly, Occupational therapist assessment overview, Requesting maintenance and reporting problems, Swimming pools in public housing properties. Ventia's acquisition of Broadspectrum, completed on 30 June 2020, brings together two highly complementary businesses, each with a proud heritage of providing essential infrastructure services in Australia and New Zealand. We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. The deadline for applications is February 21, 2023. List of Maintenance Contracts Projects in NSW - Cordell Connect projects State Australian Capital Territory Norther Territory Queensland South Australia Tasmania Victoria Western Australia Categories Retail Education Medical Entertainment Social Sports Residential Aged Care & Retired Developments Civil Engineering Military Commercial Premises Your rating will help us improve the website. d) Methodologies and processes for ensuring consistent public housing maintenance standards across NSW, including quality assurance, effectiveness, efficiency and contract supervision; e) Statutory obligations on tenants to take care of properties and report maintenance needs in a timely fashion; You will need to give the event number to Maintenance Line staff when you call to request a repair. Maintenance The NSW Land and Housing Corporation (LAHC) owns and manages the largest social housing portfolio in Australia, with more than 125,000 properties across NSW. The department has responsibility for the maintenance of all properties owned by the Director of Housing, community-managed properties, movable units leased to clients and properties leased from private owners. NSW Caretaker Conventionin effect on this site from Friday 3 March 2023. Please ring the Maintenance Line back if the problem gets worse or you have not had a response to the request in the agreed timeframe. Make sure you have a pen ready to write down the job reference number for your maintenance request. We work with local businesses and communities, and we . 1 0 obj This ensures that the properties they manage are maintained at an appropriate standard for the whole of their useful life. Legislative Assembly. The maintenance contractor will ask questions about the maintenance issue to determine the appropriate trade and action, and its priority based on the criteria of safety, security and the wellbeing of tenant. All tenants are responsible for taking care of their property and reporting any maintenance needs to DCJ as soon as possible. RLC has assisted a large number of public housing tenants to get repairs done through advocacy and Tribunal representation. The Department expects its contractors and suppliers to fulfil contractual obligations, including pricing, quality of the service or product, reliability, financial reporting or otherwise in accordance with individual . 3 0 obj Please call the Police Assistance Line first to report vandalism before calling the Maintenance Line. Thats an average of around 1,750 requests every day. maintenance contracts in NSW, with particular reference to: Whether changes to public housing maintenance introduced in 2015/16 have delivered measurable improvements and evidence based outcomes for public housing tenants; The current administrative and contractual arrangements between Land and View all our monitor vacancies now with new jobs added daily! A contractor will contact you to make an appointment for an inspection and/or repair to take place. %PDF-1.5 2.08 ha (5.14 acres) zoned RU4 This beautiful piece of land is a high, fully fenced square block that is flood free and boast two significant street frontages (147m and 124m) and is available for . North Coast. Alternatively, you may approach the current Head Contractors to obtain subcontractor work: Programmed Facility Management Pty Ltd - South Metro, South West, Great . Your chosen builder or tradesperson must give you a written contract if: the contract price is over $5,000 (including GST), or the contract price is not known, is for the provision of labour and materials by the contractor the reasonable market cost of which is more than $5,000 (including GST). To sell a home in NSW, an agent must have a real estate agent's licence issued by NSW Fair Trading. We may decline your request if the maintenance type is not our responsibility. 14NSW Federation of Housing Associations Inc, Progress report - Land and Housing Corporation, Department of Family and Community Services - management of NSW public housing maintenance contracts, Government Response - Management of NSW Public Housing Maintenance Contracts, Report - Management of NSW Public Housing Maintenance Contracts, Answers to Further Questions - Pacific Link Housing. Planned maintenance is non-urgent work or replacement of an item within a property, such as painting, replacing floor coverings or upgrading kitchens or bathrooms. Department of Communities, Housing and Digital Economy What we do Housing and homelessness Community support Digital Arts Services for government News Housing Summit Communities Innovation Fund Preparing for disasters Communities 2032 Strategy Our plan to strengthen the fabric of Queensland's communities. Family & Community Services on facebook opens in new window, Family & Community Services on twitter opens in new window, Family & Community Services on youtube opens in new window, Family & Community Services on linkedin opens in new window, Rights and responsibilities: community housing, Failure or breakdown of the gas, electricity or water supply to the premises, Failure or breakdown of any essential service on the premises for hot water, cooking, heating, cooling or laundering, Fault or damage that cause the premises to be unsafe or not secure. Home building contract $5000 to $20000 Home building contract for work over $20,000 Suitable for new homes, major alterations and additions. Responsive maintenance covers repairs that are needed because of normal wear and tear or damage caused by your household or visitors. Find housing services in Queensland including information to help if you are homeless, experiencing domestic and family violence or a young person looking for somewhere to live Information, support and tools for Queensland business owners and industry sectors. Particulars of the goods or services to be provided under this contract. However, in many cases, community housing providers operate a priority system that allows them to distinguish between urgent and non-urgent repairs and to respond accordingly. S]lY(:=Yfty>dS:J$BR,43W:tmP&V]9,Qs DPiq=Eorgg=UH{Nvq|;r]=s9!P[Ubd(l/rVgt GK:p|0'w:%.## MCJlhEl$Q%)IC6;bG*_2jc-OPmWq`Yptpp.ul;AF_51o7wLnGtbgt^JG=-9-E o*[sT Accordingly, no ministerial press releases or related information issued by the Government from this date will be available on this website. In doing this, we support the operational, recruitment and retention goals of the Department of Defence. The Housing Authority Procurement Principles aim to ensure best practice procedures in procurement and contract management. We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land. Contract Administration Heritage Professional Property Administration Property and Asset Management. For more details, read about response times for maintenance. Some repairs you may wish to report will be carried out as part of these planned maintenance. The section of the manual on 'responsive maintenance' covers day-to-day maintenance and repairs that have been requested. LAHC has 163 lifts across its portfolio and has contracts in place with specialised lift maintenance providers to ensure our lifts stay in optimal condition. This factsheet briefly outlines NSW residential tenancies law - including coverage of the Act, your rights and obligations, and certain terms of the standard tenancy agreement., As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies . stream To do this, the timing of repairs and maintenance jobs is determined in a fair and equitable way with a priority focus on safety, security or resident wellbeing. Works undertaken include: Here are some useful tips to help reduce moisture in your home to prevent mould growth. Family & Community Services on facebook opens in new window, Family & Community Services on twitter opens in new window, Family & Community Services on youtube opens in new window, Family & Community Services on linkedin opens in new window, Centralised Gas Hot Water System Reimbursement Scheme, Modifications for people with disabilities or the elderly, Occupational therapist assessment overview, Requesting maintenance and reporting problems, Swimming pools in public housing properties. LAHC is committed to the safety and wellbeing of our tenants, and continues to implement a program that aims to enhance fire safety in buildings across our portfolio. If you buy into strata, you not only own your property, but you also share the ownership of common property such as gardens, fencing, pools and elevators. NSW Caretaker Conventionin effect on this site from Friday 3 March 2023. The Committee is following up its previous inquiry into the management of public housing maintenance contracts in NSW, with a view to reviewing improvements to the operation of the current system. High-rise buildings fitted with additional active and passive fire safety measures to reduce fire risk, such as fire hose reels and hydrants, early alert systems, sprinklers, fire indicator panels and smoke alarms, Annual inspections from our maintenance contractors, to ensure the building components and equipment, including fire safety measures, are functional and operational, $15 million invested into upgrading and enhancing fire safety to over 2,000 properties in 2021-22, More than $300 million spent since 2005 through risk-based fire safety programs. Beleaguered cleaning and catering company Spotless Group has been re-awarded a contract worth $62 million a year to maintain NSW's social housing. Contractor Portal | Family & Community Services Contractors You need to log in to use this page Username Password If you have forgotten the Username and/or password please contact us on facsinfo@facs.nsw.gov.au. Managed Sub-award agreements from cradle to grave. Contractor. Title. You will be asked to provide details of the damage and when it happened. Over 1,500 social housing properties across NSW were retrofitted with rooftop solar panels in 2021, helping social housing tenants in those. The caretaker period for the NSW Election commenced on 3 March 2023. I f you need advice or information on your rights and responsibilities, please call NSW Fair Trading on 13 32 20 or visit www.fairtrading.nsw.gov.au before signing the Agreement. Thursday, April 21, 2022. Read more about response times for maintenance and maintenance staff at your home. Report ; no. To ensure efficiency and value for money, these maintenance or upgrade jobs are scheduled and packaged into works programs. The smart batteries have a combined energy storage capacity of 1280 kilowatt hours (kWh). We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land. The timeframes for this non-urgent work can be up to 12 months for completion. DFFH sets out its policies and practices for maintenance of public housing in its Maintenance manual. The government also leases a smaller number of properties from private owners to use for public housing. We have firm budgets for maintenance and are required to closely manage our finances to ensure LAHC remains viable and responsive to the safety and maintenance requirements of the portfolio. Maintenance Officer jobs now available in Lake Munmorah NSW 2259. ;,M~MS|IH3Fr bT+o*JW5}>q rHr`C"RwR'a1 f"~ "$^u220{uMw;~w2{wu=|VhK%0c.PN,ws?f-mj;cA9,2%&le&. Department of Customer Service Register of government contracts All contracts the Department of Customer Service enters into with the private sector valued over $150,000 are required to be recorded in the register of government contracts. Residents are encouraged to immediately report any faults with the operation of a lift or lifts in their building to the Maintenance Line on 1800 422 322 or use the lift maintenance call number shown on the panel inside each lift. Parliament. No records of contacts are available for this inquiry. For general enquiries, feedback, complaints and compliments. endobj DHA regularly engages independent valuers to undertake valuations for properties under management or being considered for management by DHA. In doing this, we support the operational, recruitment and retention goals of the Department of Defence. Our priority is to provide safe, secure and habitable homes for residents and, when needed, we repair and maintain properties as quickly and cost effectively as possible. 1/17/2022 Find information on how we assist service providers with housing and homelessness, protecting children, family, domestic and sexual violence, community planning, disability inclusion, working with Aboriginal communities and legal help. If they determine repairs are needed, the work is generally undertaken between 4 hours and 20 days. Since then, it has evolved into an ongoing compliance evaluation process for when the department needs to expand the capacity of the ESP list. NSW Ambulance Customer Service Attendant EOI Management and Support NSW Public Service Recruitment Pools NSW Trains . But they also exist in commercial property, serviced apartments, retirement villages. If we accept the request, a tradesperson will contact you. Public Accounts Committee. NSW Caretaker Conventionin effect on this site from Friday 3 March 2023. Public contractsNew South Wales. We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. *All figures current as of 30 November, 2021. 3/56 363.50944 (DDC22) To discuss this further, contact the maintenance section at your nearest Housing Service Centre. Notley-Smith, Bruce. This is particularly important if there is likely to be further damage if the repair is not completed quickly. All contracts the Department of Customer Service enters into with the private sector valued over $150,000 are required to be recorded in the register of government contracts. Department of Customer Service disclosure log, Department of Customer Service Agency Information Guide, Call for submissions Independent Review of SafeWork NSW, Terms of Reference Independent Review of SafeWork NSW, Benefits Realisation Management Framework, Multicultural policies and services program, Contact the Department of Customer Service, Department of Customer Service correspondence policy. Back to top Aboriginal flag Torres Strait Islander flag The contracts are published on theGovernment tender's website. As a tenant, you have rights and responsibilities regarding repairs and maintenance for your property. Information to tell us When you request maintenance, tell us: Parliamentary Secretaries in the Assembly, NSW Legislative Assembly Practice, Procedure and Privilege, Hearing - Macquarie Room, New South Wales Parliament, Macquarie Street, Sydney, No. Online Maintenance Request Form. The cleaning services contract is managed by Public Works Advisory. We appoint contractors to our panel via Austender through our rolling tender program. <> Report any damage to Housing Direct on 1300 137 677 or to your Housing Officer as soon as possible. Working to improve the service and experience for our tenants. We recommend prospective contractors to register on Austender and to set up notifications in order not to miss our next tender release. This submission has been developed in consultation with our . >W&{U%0j` A further $1.669 million investment has been approved to extend the program to February 2022. A maintenance request can be made by another person on behalf of the tenant or the private owners of an adjoining property, especially when dealing with vegetation issues. You can also call any of the following numbers: Top End Phone: 08 8995 5122 Arnhem Phone: 08 8987 0576 Barkly Phone: 08 8962 4558 Big Rivers (Katherine) Phone: 08 8973 8939 Who to contact. 3216 0 obj <>/Filter/FlateDecode/ID[<5059B1B0132BC04D89C2DD10FA8FEE9A>]/Index[3202 26]/Info 3201 0 R/Length 78/Prev 1251475/Root 3203 0 R/Size 3228/Type/XRef/W[1 2 1]>>stream Public housingNew South WalesMaintenance and repair. Around 640,000 maintenance requests were received and actioned in 2020/21. Read more about response times for maintenance. The U.S. Department of Housing and Urban Development (HUD) 's Office of Fair Housing and Equal Opportunity (FHEO) acts as the chief enforcer of the FHA. Consequently, all community housing providers are required to develop plans for the long-term maintenance of their properties. If you or your visitors have caused damage to the property, you may have to pay for the cost of the repair. <>>> Not all emergency repairs can be completed immediately, in which case a temporary repair will be carried out. Information for multicultural families and communities, Deliver services to children and families, Repairs, modifications and maintenance to a property, Toggle sub navigation menu for Repairs, modifications and maintenance to a property. As Strategies are developed they are linked to Departmental outcomes and Premier's Priorities. Contract number. Responsive repairs are for urgent maintenance, such as a leaking pipe or a broken window. At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. The caretaker period for the NSW Election commenced on 3 March 2023. 9 On Feb. 11, 2021, HUD announced that. hz $CIh &{ a$yAJ&M` } As a central agency, our department works across government to advise on matters affecting local communities across regional NSW. The company will manage more than 24,000 properties for the NSW Land and Housing Corporation for next five years. Terms of Service apply. . The independent valuers engaged are active financial members of the Australian Property Institute in the state or territory in which the property is located. The contracts and tenders currently registered with respect to the Department of Customer Service are disclosed on theGovernment tender's website. The quality of all properties deteriorates over time as a result of normal wear and tear and because of ageing. How to report maintenance and repairs You can report any of the following ways: contact your local housing maintenance officer visit your local housing office call 1800 104 076. 0 If you need any maintenance or repairs, contact the Housing Call Centre on 13 11 72. endstream endobj startxref In the interest of transparency, and for your convenience, below are dashboards of the most requested data. Inquiry into the Management of NSW Public Housing Maintenance Contracts. Terms of Reference Timeline Submissions Hearings and Transcripts Reports and Government Responses Other Documents Contact us